Shipping policy

We know you’re excited to upgrade your setup, so here’s exactly how shipping works at GearGeek Haven.

Order Processing

All orders are processed within 3 to 5 business days.

Orders are not shipped on weekends or holidays.
During high demand periods, processing times may be slightly longer.

Once your order ships, you will receive a confirmation email with your tracking number.

Shipping Times

We offer free standard shipping worldwide.

Estimated delivery times:

  • United States: 8 to 20 business days
  • Europe (EU & UK): 10 to 25 business days
  • Mexico & Latin America: 20 to 60 business days

Delivery times are estimates and may vary depending on your location and local postal service.

Express Shipping

Faster shipping options may be available at checkout.

  • Estimated delivery: 3 to 7 business days

Availability depends on your location and product.

Shipping Costs

We offer free standard shipping on most orders.

Any applicable express shipping costs will be shown at checkout before you complete your purchase.

Customs, Duties, and Taxes

For most U.S. orders, no additional import fees are charged.

For international orders (including Europe and Mexico), customs duties, taxes, or VAT may apply depending on your country’s regulations.

These charges are the responsibility of the customer and are not controlled by GearGeek Haven.

Tracking Your Order

Once your order has shipped, you will receive a tracking number via email.

Please allow a few days for tracking updates to appear.

Delays

Shipping times may be affected by:

  • Customs processing
  • Weather conditions
  • High demand seasons
  • Carrier delays

We are not responsible for delays caused by shipping carriers or customs.

Incorrect Address

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Lost or Stolen Packages

If your tracking shows your package was delivered but you did not receive it:

  • Check with neighbors or your local post office
  • Contact the carrier directly

GearGeek Haven is not responsible for lost or stolen packages once marked as delivered.

Split Shipments

Some orders may arrive in multiple packages.

This happens when items are shipped from different warehouses to get your order to you faster.